Audio guides

An audio guide is included in the entrance fee and is available at the ticket counter while stocks last. It explains a selection of exhibits in the museum in German, English, French or Dutch. An audio tour designed just for children is available in German, too. Unfortunately, this service cannot be reserved.  

Folding stools, wheel chairs and pushchairs/strollers

At the cloak room counter, we lend out free of charge light-weight folding stools for use in the museum. We also have wheel chairs and children’s pushchairs/strollers available. If you wish to avail yourself of this service, please make a reservation before your visit. Naturally, we have toilet facilities for the disabled and a baby-changing facility. 

Cloak room

Please turn in bulky baggage, rucksacks and large bags at the cloak room counter or deposit them in a locker. 


Photographing without flash or tripod is permitted in the permanent collection for private purposes only. Photographing in special exhibitions is not permitted.